How it works

A subscription-based tool hire service simplifies access to tools and equipment. Here's how it typically works:

Subscription Selection: Customers choose a subscription plan based on your needs, with plans varying depending on how many tools you want to subscribe to at the same time. 

Online Registration: Users sign up for the service online, providing necessary information and undergoing online ID and proof of address verification. They also enter payment details.

Tool Catalog: Browse the online catalog to select the tools you require for your projects. The catalog includes a wide range of tools and equipment for various tasks.

Deposit Requirement: To secure tools, customers are charged a deposit, typically around 20% of the cost of a new tool. Deposit is refunded ones we receive the tool back in acceptable working condition.

Nationwide Service: The service operates nationwide, with tools delivered and collected via couriers. This ensures accessibility across the country.

Tool Usage: Customers use the rented tools for their projects during the agreed-upon rental period. The subscription includes unlimited swaps @ £6.99-12.99 during the subscription term, allowing users to exchange tools as needed.

Maintenance and Support: We typically handle maintenance and repairs, ensuring that the tools are in good working condition. Users can contact customer support for assistance or replacements if needed.

Billing and Payment: Subscribers are billed periodically based on their chosen subscription plan. Automatic payments are set up using the payment details provided during registration.

Renewal or Cancellation: Subscriptions may renew automatically, or customers can choose to cancel or modify their plans at any time, typically with reasonable notice.

Return: At the end of the rental period, customers return the tools. We provide prepaid shipping labels for easy returns.

Feedback and Reviews: Customers may have the opportunity to provide feedback or reviews about the tools and their overall experience, helping others make informed choices.

Continuous Access: Subscribers enjoy continuous access to a wide range of tools, making it convenient and cost-effective for DIY enthusiasts, contractors, or businesses with varying project needs.

By offering a subscription-based tool hire service, users can access a diverse inventory of tools without the upfront costs of purchasing and maintenance, making it a flexible and efficient solution for various projects.